Support

We are committed to ensuring that you and your patients have a positive experience using Dexcom Continuous Glucose Monitoring (CGM) Systems. 

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support

Customer Service  

Complete our Information Request Form and a Dexcom Representative will contact you about Dexcom Continuous Glucose Monitoring (CGM) Systems.  

Office opening times: 

Monday - Thursday 09:00 - 17:30   
Friday 09:00 - 16:00 

1300 851 056

 

Orders

E-mail: [email protected]

Phone: 1300 851 056

Select option 2 and follow the prompts. Open 9am-4pm AEST

Technical Support enquiries 

For product troubleshooting or replacement enquiries, please complete a Dexcom Technical Support Form

E-mail: [email protected]

Phone: 1300 851 056

Select option 1 and follow the prompts. Open 24/7.

If you are traveling overseas and wish to speak to our Technical Support team, please contact us on:

Phone: +61 2 9157 5009

Select option 1 and follow the prompts. Open 24/7.

 

Product Enquiries

E-mail: [email protected]

Phone: (02) 9157 5013

All Other Enquires

E-mail: [email protected]

Phone: 1300 851 056

Select option 3 and follow the prompts. Open 9am-4pm AEST

Clinic Resources

We’ve compiled all our training resources and materials into one place, helping you and your patients to get the most out of the Dexcom G6 CGM System. 

FAQs

Here you will find answers to our most frequently asked questions.